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A poor user experience can ruin a product launch - and the reputation of the company behind it. Unlike in-house usability testing or large-scale lab-based testing, uTest leverages a profiled community of participants who are committed to delivering unbiased, high-quality feedback.
With uTest's global community, companies can tailor their virtual focus groups by age, gender, education, location, language, industry, hobbies and other criteria.
- Usability Surveys: With this service, a company can create its own use cases and surveys, submit them to a hand-picked focus group, and then analyze the results through our secure, online platform.
- Usability Audits: uTest has recruited a number of user experience (UX) experts that create, administer and analyze detailed usability surveys for customers who don't have in-house expertise or resources.
On usability testing with uTest:
“uTest gave us objective criticism, insightful feedback and some great suggestions for improvement, which was an added bonus. This is exactly what we had been looking for.” - Charlie Young, Lead Consultant, NHS Direct