Usability Testing

A poor user experience can ruin a product launch, drive users away for good and impact the reputation of your company. Does your app meet your users’ expectations for layout and workflows? Is it intuitive to use and easy to learn? uTest's Usability experts and community of professional testers can help you release apps that delight your users on an affordable budget.

What It Is

Expert-led Usability Surveys

Tap into a targeted group of survey particpants from our tester community.

Expert-led Usability Surveys

Industry-proven UX experts provided by uTest will design, execute and report on a survey evaluating the usability of your app. Our experts can work with you at all stages of the SDLC, from wireframe to polished apps and anywhere in between to assess your app’s usability potential. Then, tapping into the power and diversity of the uTest community, our experts will work with you to design and run a survey to evaluate real-world usability. Within days you'll have access to the raw data and a comprehensive report.

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Expert Audits

Let our experts take a look and make best-practice recommendations based on an understanding of the space.

Expert Audits

With years of experience in human factors, psychology and sociology, our Usability experts can audit your app to ensure you're following the latest standards for an intuitive user experience based on your app type. Learn what makes your users tick and how to keep them coming back for more with advice from our experts.

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Mobile usability standards are in a constant state of flux. This whitepaper will give you an overview of what works, what doesn't and how to test usability for mobile apps.

Narrated Captures

Step into your users' shoes and see what they're experiencing for yourself.

Narrated Experience Captures

They say a picture is worth a thousand words. Well, just imagine what a video's worth. Follow along with the testers as they experience your app and narrate their experience. With narrated experience captures, you can see how users interact with your app and hear why they're performing the actions they choose. Of course you'll want to skip to the best parts, so be sure to see the commentary from our experts.

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How It Works

Tapping into uTest's global community of testers to get unbiased feedback is easy. Whether you have a wireframe or a polished app, uTest will assign you a Usability expert to guide you through your testing experience. After an initial consultation, your expert will identify appropriate participants, draft a survey and provide you with a comprehensive report detailing the results. You'll have actionable results in days and can be on your way to a more intuitive, easy-to-use app that will delight your users.

Usability Testing Intro Usability Testing Product Tour Sample Narrated Experience Capture

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Tapping into a group of testers that mimics your end users will give you the most actionable usability feedback available. Find out how crowdsourced testing can help you make your app as usable as possible.

What you Get

Usability testing from uTest brings together our community of more than 100,000 testers from around the globe with industry-proven experts to allow you to easily scale your usability efforts.

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  • The Participants You Need

    Your app's users live, work and play in certain markets and environments, so shouldn't you understand how your app is perceived there? With uTest's global community, we're able to match participants to your study by demographics, geographies, hobbies and more.

    Tester Profile and top Tester Screenshot

  • A Usability Expert

    Finding the appropriate expertise in house can be difficult. That's why uTest has experienced Usability experts available to consult with you no matter where you are in your app development process.

    Usability Expert Communication

  • Comprehensive Usability Report

    Learn what's working and what's not through an expert lens. In addition to the raw survey results, you will receive a comprehensive usability report outlining user feedback, expert opinion and next steps compiled by your Usability expert.

    Usability Report Sample

Pricing Calculator Screenshot

What It Costs

Usability testing with uTest is affordable and fast. Find out how uTest can fit into your budget - big or small - with our interactive pricing tools.

Calculate Price Compare QA Costs

"What we really needed to know was how humans would use this app. People use smartphones in many different ways, so we needed to make sure the user experience lived up to expectations – and that’s where uTest provided such value."

Open Announmcement
uTest and Appplause Banner

Heard the news?

In early 2014, uTest will be changing its name to Applause. With an expanded app quality offering including test services, tools, SDKs & integrated analytics, we will do even more to help companies delight their web & mobile users.

The uTest name will live on in our tester community, with an expanded offering for all facets of a tester’s professional life. This includes paid testing projects, hands-on training, networking, events, career resources & more.

While we’ve got a lot of work to do, we’re pumped to tackle both of these bigger, bolder challenges. Get the details on this news here.