Mortgage Network

Mortgage Network

uTest Mortgage Network Case Study Video

Testing Project Info

  • Testers: 8- 12 per release
  • Geographic Coverage: Global
  • Testing Type: Security
  • App Type: Web / Desktop
  • Duration: Several weeks

Customer Spotlight

  • Location: Danvers, MA.
  • Industry: Mortgage & Real Estate
  • Company Size: Enterprise
  • Methodology: Combination of agile, waterfall and other methods
Subtitle: 

Secure Software for Secure Lending

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Mortgage Network is a private company that provides a complete range of mortgage banking services throughout the US. Since 1988, the company has earned high praise for its customer service, its network of professional loan officers and many other attributes – including its secure online platform. Of course, secure software doesn’t happen by accident…

As the Sr. Technical Lead for the company’s online platform, Vanessa Grimes was in charge of ensuring a secure user experience for both users of the site (new and returning borrowers) as well as internal employees. But with no professional security testers on-site, Vanessa turned to uTest and its global community of professional software testers.

Over the course of several weeks, a select group of 18 expert security testers from around the world would search for vulnerabilities on the company’s staging environment, checking for XXS, SQL injection, cross-site request forgery and other common exploits employed by hackers.

As with all uTest projects, testers would report bugs directly into uTest’s online platform. From there, a dedicated project manager would help the team at Mortgage Network vet bugs based on severity, type, frequency and other criteria. In all, the process made them confident that their online platform was safe from even the most obscure threats. 

"Just being able to rely on that [security testing] expertise was really helpful,” said Vanessa. “There were definitely some surprises in terms of what malicious things can be done. Honestly, I was surprised by how much I didn’t know.”

To learn more about how uTest can help you launch more secure apps, visit: www.utest.com/security-testing.

In their own words..."

On testing in real-time:
I liked the flexibility. I liked that I could communicate with the testers without being in the same room.”

On their test team:
Working with uTest was more of a partnership. Once they showed us a certain vulnerability, we were able to work with them to determine the best possible way to fix it.”

On uTest:
I would definitely recommend uTest to my other colleagues and I hope we use uTest again.”

- Vanessa Grimes, Sr. Technical Lead, Mortgage Network