Testing Project Info
- Testers: 250-300 per release
- Testing Type: Usability
- App Type: Desktop
- OS: Windows
- Browsers: Multiple
- Location: Paris, France
- Industry: Instant Messaging Tools
- Company Size: 30+ employees; QA manager, 3-5 testers
- Methodology: Agile
When you produce “cool stuff for messenger addicts," your product should have mass appeal. IMinent – a provider of value-added services for IM enthusiasts – wanted to ensure just that, but in order to make it happen, they needed to find testers with the experience, language skills and geographic locations of their customer base.
Since his internal team couldn’t provide the coverage he was looking for (after all, how many in-house teams speak fluent English, Dutch, Spanish, French and Italian?) QA Manager Cosma Dinca searched for a realistic alternative. In April of 2008, he found it in the form of uTest - a global community of software testers.
Days after signing up as a uTest customer, IMinent opened its release to more than 250 QA professionals from around the world and started in on a blend of regression, feature and usability testing. While Cosma was impressed with the QA coverage (especially in regards to location), he was soon pleased with an unintended consequence of the uTest process: unique product feedback.
As feature requests from the uTest community guide development, IMinent has new found confidence in the usability and functionality of their IM applications. Continuing to help messenger addicts get their fix, the company says it will keep using uTest to assure quality that is, by definition, world-class.