Ginger Software
Testing Project Info
- Testers: 30-40 per release
- Testing Type: Functional
- Coverage: OS, browser, Flash versions and email clients
- App Type: Desktop
Customer Spotlight
- Location: Tel Aviv, Israel
- Industry: Contextual grammar and spell checker
- Company Size: 30 employees (in-house testing team)
- Methodology: Agile
Finding The Write Testing Solution
An application that seamlessly corrects spelling, misused words and grammar mistakes – that’s what Ginger Software has been providing its users with since their beta launch in 2008. Less than one year later, with another major commercial release on the horizon, Alex Ben-Ari, Ginger Software’s VP of R&D, searched for a practical way to expand his in-house testing efforts.
“There comes a point where you need reliable, third-party validation,” said Alex. “We had tested extensively in-house, but we all knew that our software – especially for this release – could use a fresh set of eyes before launch.”
Or perhaps a few dozen. With uTest, Alex was free to choose as many testers as he needed to validate the application’s performance across operating systems, browsers and versions of Flash. And so with the help of a dedicated uTest project manager, he opened up the release to more than 40 testers from around the world. Once the test scripts and the list of known bugs had been uploaded, the uTest community quickly began reporting bugs and real-world feedback.
After three similar test cycles over a two-week period, Alex and the team at Ginger wound up getting exactly what they wanted: Experienced testers looking for serious bugs, and complete confidence heading in to their biggest launch to date.
In their own words...
On increasing testing coverage:
“The sheer variation of testing you can accomplish through uTest is amazing. There’s no better way to achieve this type of broad testing coverage – traditional outsourcing wouldn’t have even come close.”
On launching with confidence:
“It was very reassuring for us to have so many testers searching for bugs in our application. Confidence is critical with major releases, and uTest made us extremely confident that our product was ready.”
On uTest:
“uTest is a perfect way to complement our existing testing efforts.” - Alex Ben-Ari, VP of Research and Development, Ginger Software
