Overview: 

Google Hits the Mark With uTest

Want to learn how Google leverages in-the-wild software testing for their latest web and mobile applications? This detailed report from Forrester analyst Margo Visitacion examines the many benefits Google has received from their use of the uTest community within an agile environment.

How do you ensure that the content you deliver to your customers meets their needs regardless of how and where they access your product? Google faces that challenge every day. As the most widely used search engine on the planet, Google must make sure it is delivering accurate search responses in numerous languages and on a multitude of devices and browsers, in addition to:

Ensuring Complete Test Coverage

Discover how Google ensures that it has appropriate test coverage for countless situations. The number of test scenarios for testing all of Google’s products within all delivery channels is almost endless. Creating and maintaining a test lab to cover every possible scenario is cost prohibitive. In this section, you'll see how Google prioritizes its testing matrix and covers it through a crowdsourced community of testers diverse in terms of location, language, hardware, software and other criteria...continue reading...

Controlling the Cost of Testing

See how Google optimizes the testing cost profile across a broad set of use cases. With so many different test permutations, the productivity team must worry not only about test coverage but also about the impact on the per-defect cost of so many different types of testing, each with its own environment setup, scripting and test execution. This drives internal staff to the highest per-defect cost, followed by on-premises consultants, then offshore consultants. While internal staff members are better at finding defects because they are the most familiar with the system ...continue reading...

Avoiding Tester Fatigue

Deal with accelerated release cycles without causing tester “burnout.” Whether internal staff members or on-premises contractors are performing the testing, testing and retesting small user interface (UI) changes can cause test fatigue — boredom with the tests that can cause testers to skim over tests or become desensitized to repeated testing. This allows potentially critical flaws to slip through the cracks for customers or users to find in the field. In this section, you'll learn how Google ...continue reading...

Get the rest of the story >>>