Social & Collaboration
The connected crowd have a lot of options when it comes to social sites and apps. If your app is buggy, hard to use or leaves users worrying about their privacy or security they won’t stick around for long.
Testing your app with real users in-the-wild will help you spot issues your in-house team didn’t notice, didn’t consider or couldn’t test for.
Social Industry Challenges
Usability, privacy and security reign supreme when it comes to social apps. Unfortunately, these can be some of the more difficult areas to test. Social apps often run into trouble with:
- App usability and intuitiveness
- Security and privacy standards, compliance and open communication
- Correct search and connection results
- GPS accuracy
- User authentication
Switching social apps isn't difficult for users. If you disappoint them, they’ll move on and never look back.
Customer Spotlight: Blendr
Learn how Blendr used uTest to make sure its app worked in all its target markets for all its users.
How uTest Helps
Our testers are avid technology users, and you can bet they’re users of more than one social app. They know what to expect from a social app, how to navigate in the space and the use cases that real users will expect your app to stand up to.
Nowadays, just about everyone uses social networks. Will your app support all the different devices and locations of your users? With professional testers around the world, uTest can provide coverage for apps in just about every region, on every device, OS, browser and network.
Real World Testing
Your users will be accessing your app from work, at home, on the bus, in restaurants, at ballparks, anywhere they have a few minutes to kill. Does your app stand up to different connectivity levels and users on-the-move? You can’t test that in a lab.
uTest’s Usability Experts and Security Experts will take an indepth look at your app to help you address particularly tricky pain points. Be sure that your app isn’t too confusing and that it won’t accidentally expose your users’ personal information - company-ending errors for social applications.
"We were trying to find a balance between what our beta community does well and what our in house QA team does. uTest was a perfect fit, since they would give us real-world testing like our beta community, but they would report bugs into a dedicated platform, making it easier for us to sort through and analyze."