Retail & eCommerce

If a shopper visits your website or app, you can’t afford for them to leave frustrated. Any number of issues can drive a customer away before they complete a sale, but how do you know which issue is the culprit?

The best way to detect real-world issues before your users do is by testing with real people, on location, using real devices. Don’t trip over a common retail app issue, address them head on before they cause problems.

Companies We Work With
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Retail Industry Challenges

While other industries might lose users because of a faulty app, retailers stand to lose real money and return shoppers if your app isn't up to par. But the path to a successful retail app includes many challenges. How do you test:

  • In-store apps
  • Mobile checkout
  • Security and PCI compliance
  • Mass audience appeal
  • User drop-off reason
  • Peak load support

If you’re developing a retail app, odds are you’ve come across a few of these challenges. Don’t let these roadblocks and other difficulties stand in your way of making a great retail app that drives business and keeps your shoppers coming back.

Retail Challenges

Mastering Retail App Testing

To learn more about the app testing challenges plaguing the retail and eCommerce industry - and how to beat them - check out our FREE eBook - Retail App Testing.

How uTest Helps

Professional Testers, Real Shoppers

With uTest’s unique in-the-wild testing services, we turn to real shoppers who happen to be professional testers to test your app. With more than 100,000 testers around the world, we can cover just about any special testing request.

Full Demographic Coverage

Is your application intuitive to habitual online shoppers and new comers? Want testers well versed in fashion, food, finance or fitness? We can give you access to testers with all levels of experience and interests.

On-Site & In-Store Testing

Want to make sure your store locator feature is working in major cities and rural counties? Need testers to spend time shopping with your app in actual stores around the country - or the world? We have you covered.

Meet Specific Demands

Finding professional testers who are members of your club or have your exclusive card can be tricky, but it's incredibly important to thorough testing. We have a successful track record of recruiting testers to meet specific requirements.

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What It Costs

In-the-wild testing is more affordable than you may think. Find out how uTest can fit into your budget with our interactive pricing tools.

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"uTest has allowed us to increase testing coverage and find more bugs, while decreasing the amount of manpower, time and money spent on testing."

Open Announmcement
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Heard the news?

In early 2014, uTest will be changing its name to Applause. With an expanded app quality offering including test services, tools, SDKs & integrated analytics, we will do even more to help companies delight their web & mobile users.

The uTest name will live on in our tester community, with an expanded offering for all facets of a tester’s professional life. This includes paid testing projects, hands-on training, networking, events, career resources & more.

While we’ve got a lot of work to do, we’re pumped to tackle both of these bigger, bolder challenges. Get the details on this news here.