Careers
Find Great Jobs at uTest
uTest offers competitive salaries, great benefits and a fun work environment. And of course, we're an equal opportunity employer. So if you're ready to make your mark with one of the fastest-growing companies in America, send us your resume.
Here's a list of our current open positions:
Marketing and Community
Boston Area
Job Description:
Are you skilled engineer who wants to be closer to the heartbeat of the business -- and to help drive marketing decisions. We are investing heavily in our sites' dynamic content, interactivity via web & mobile, and back-end integrations (with Marketo, with Salesforce, with APIs). We are seeking a developer to help create the most engaging business website imaginable. This position is both technical and marketing in its focus.
uTest is a an ideal landing place for driven, creative self-starters who like to build great things from the ground up. This is a unique opp to make a major contribution and join an award-winning, VC-backed startup with grand ambitions. We pay well; we offer outstanding benefits; we have tons o' fun; and we push one another hard to achieve ever-loftier results in our march to reinvent how companies bring web & mobile apps to market.
Responsibilities & Desired Skills:
- Creating slick, interactive web experiences that live within Drupal and Wordpress
- Ensuring all of online properties are responsive, secure, highly accessible and performing reliably
- Show proficiency in HTML, CSS, PHP, jQuery and/or Java (we use 'em all, so the more flexible, the better)
- Leverage marketing automation tools to maximize campaign effectiveness and ensure an integrated user experience
- Help advise what we should build next -- as well as why and how
- Support and advise on new marketing technologies
Experience:
- Working knowledge of HTML, CSS, jQuery, PHP, JavaScript desirable
- Familiarity with Drupal, WordPress, Salesforce, Google Analytics a plus
- Desire to contribute to the marketing/business side of things... to help inform decisions; not just inherit them
- Understanding of marketing campaigns and campaign tracking
- Ability to problem-solve, multi-task and meet deadlines
- A fanatical attention to detail and achievement
- A highly self-driven sense of motivation
Boston Area
Job Description:
Seeking a skilled marketing analyst to participate in the implementation and support of uTest’s marketing automation platform (eg: Eloqua/Marketo). We are looking to invest heavily in our sites' targeted content and interactivity. We are seeking an analyst who can help create and optimize the most engaging business site and email possible. This position is both creative and quantitative with a focus on data.
uTest is a good fit for hungry, creative self-starters who like to build great things from the ground up. This is a great chance to make a serious contribution and to join an award-winning, VC-backed startup with even grander ambitions. We pay well; we offer outstanding benefits; we have fun; and we push one another hard to achieve ever-loftier results in our march to reinvent how companies bring web & mobile apps to market.
Responsibilities:
- Demand gen: As part of Acquisition team, will analyze “top of funnel” lead gen programs to qualify prospects through marketing programs
- Site analytics: Use data to find areas of improvement across our site as it relates to SEO, website behavior and customer experience analytics
- A/B testing: Contribute to a testing culture that rapidly tests, measures and iterates, driving fundamental improvement to the site experience and financials
- Reporting: Develop KPIs and holistic dashboards for presentations to senior management team. Develop and implement standardized email marketing analytic methodologies
- Collaborate: Work with marketing and management teams to prioritize and implement advertising plans in support of company goals. Act as Project Manager for our creative team to coordinate and track implementations
Overall Experience:
- 2-5 years experience in marketing analytics or project management
- Proficiency with marketing automation tools, and campaign construction & tracking
- Strong knowledge of Excel, marketing automation software (e.g. Marketo, Eloqua, HubSpot, et al) and Google Analytics or other analytics packages is a must
- Familiarity with Google Analytics, Drupal, WordPress, Salesforce,CrazyEgg, GoodData, software testing, mobile apps or SAAS is a plus
- Ability to problem-solve, multi-task and meet deadlines; and a desire to solve critical path problems that move the needle
- A fanatical attention to detail
- A keenly developed competitive nature
- Bachelor’s degree required, preferably in marketing, business, statistics or related field
Boston Area
Job Description:
uTest is the world’s largest marketplace for software testing services. With our crowdsourced testing model, companies get a fast, cost-effective way to get their apps tested under real-world conditions. The company is growing by leaps & bounds, and this newly created position will help us grow even faster by building, managing and optimizing the product marketing efforts for our flagship functional testing services.
- Is your idea of a good time talking to customers, researching the competitive landscape and building webinars, product tours and training material?
- Do you love immersing yourself in web and mobile products and trends?
- Do you get psyched at the idea crafting a narrative around killer products & services?
The successful candidate will be a blend between the technical and the story-telling; both data-driven and well-versed in the apps economy – from mobile to social to local apps, and back again. We want someone who is equal parts app-savvy and marketing-savvy.
In the past 3 years, uTest has earned amazing press (www.utest.com/news), won cool awards (www.utest.com/awards), and built an impressive stable of big-league customers (www.utest.com/customers). We have huge ambitions for the business, and want an A+ player to help take our product marketing to the next level.
uTest is a good fit for hungry, creative self-starters who like to build things from the ground up. This is a great chance to make your mark for an award-winning, VC-backed startup that’s enjoying great success and is now expanding its team. We pay well; we offer outstanding benefits; we have fun; and we push one another to achieve ever-greater results in our march to build the world’s biggest marketplace for software testing services.
Responsibilities:
- RESEARCH: How customers view our offering vs. competitors’, and what we should do next.
- PLAN: Build overarching product marketing plan that fits our audience and helps us tell our story in a visual, intuitive way.
- CREATE: Online product tours, webinars and other training assets.
- COMMUNICATE: Tell our story to customers, prospects and internal stakeholders to drive the top line higher.
- MEASURE: Measure and optimize product marketing efforts within an inch of their lives.
- REPORT: Build detailed reports that enable you to effectively manage your time and resources in line with our overarching strategy.
- COLLABORATE: Work with marketing and management teams to prioritize and implement product marketing plans in support of company goals.
Overall Experience:
- 2-8 years experience in tech product marketing, technical training, marketing communications or product management; B2B a plus
- Hands-on experience building assets such as product tours, training content, webinars and training content.
- Experience presenting in front of large groups of internal and external stakeholders, both in-person and remote.
- Knowledge of tools a plus – analytics (Google Analytics), product tours (Camtasia), webinars (GoToWebinar) and Learning Management Systems an added plus.
- Exposure to the software development and testing process a major plus.
- Strong communication skills using Word, Excel and PowerPoint a must.
- Must be a self-starter, detail oriented, ability to execute and manage projects.
Boston Area
Job Description:
uTest is adding a community manager and evangelist to its community management team. We have a community of more than 80k professional software testers from 190 countries around the world, and have been named Forbes Magazine’s 8th Most Promising Company here in the US.
This Community Manager position is a blend of strategic and tactical. The successful candidate will be someone who is a strong communicator, loves building relationships and is able to manage complex projects in a single bound. We want someone who has lived and breathed the world of apps (product management, project management, dev and/or testing) and has experience evangelizing to others; one who is analytical, creative and possesses an acute attention to detail.
This position is vitally important within the uTest community; interacting on our forums, conducting webinars, as well as launching and managing programs that incent the right outcomes and enable testers to grow and learn. We want someone who loves technology and can relate to the needs and goals of our global community. This candidate will work closely with internal teams, such as product and marketing, as well as external audiences.
uTest is a good fit for hungry, creative self-starters who like to build things from the ground up. This is a great chance to make your mark for an award-winning, VC-backed startup that’s enjoying phenomenal success and is now expanding its team. We pay well; we offer outstanding benefits; we have fun; and we push one another to achieve ever-greater results in our march to help web and mobile apps work as well in the hands of users as they do in the test lab.
Responsibilities:
- Engage our community with the goal of increasing tester interaction with uTest on both a project level and a knowledge-sharing, collaborative level
- Interact with our community via our forums, blogs and newsletters
- Establish community-building programs like webinars, “town hall” meetings and a tester advisory board to increase the level of interaction with the community.
- Produce online demos and tutorials to educate and engage our community
- Update content in our help repository, enabling our testers to find answers to a wide range of questions and to watch interactive tutorials
- Work with the project management team to help match testers with the right projects
- Work with marketing and product teams to prioritize and implement community plans in support of company goals
Overall Experience:We care about this stuff, but the bottom bullet is most important
- 2-7 years experience in community management, product management, product marketing or QA project management; B2B a plus
- Hands-on experience analyzing customer problems and recommending product or workflow requirements
- Experience presenting in front of large groups of internal and external stakeholders
- Exposure to the software development and testing process a major plus
- Knowledge of tools a plus – training (Brainshark), product tours (Camtasia or Robo Demo), webinars (GoToWebinar) and analytics (Google Analytics)
- Strong communication skills using Word, Excel and PowerPoint a must
- Crazy-driven people thrive here. We like startup junkies who are addicted to winning, obsessed with details, focused on the critical path and have the ability to conceive and execute complex projects. If you care a little too much, and prioritize accordingly, we need to talk.
Sales and Business Development
Boston Area
Job Description:
uTest is looking for a business development exec with a track record of opening new doors and closing big-name partnerships. This position will work a short list of top prospective partners in the app development & testing space. This person needs to be a creative problem solver and uber-driven in order to help take our partnership efforts to the next level. The role will have a direct and substantial impact on uTest’s partner footprint, top line results and go-to-market strategy.
This business development leader will develop and manage highly strategic partnerships with large software tools companies and app aggregators, such as Microsoft, HP, Salesforce and Amazon. This person will be responsible for the full lifecycle of these partners – from the initial introduction through nurturing the relationship. So if you love only the chase, the hunt or farming existing relationships, this isn’t the gig for you.
uTest provides in-the-wild app testing solutions for web, desktop and mobile apps. By combining our global community of 80,000+ testers with our proprietary tools, uTest enables companies like Google, HBO, Amazon, Twitter and Box test their apps under real-world conditions. uTest’s solutions span the entire software development lifecycle, including functional, security, load, localization and usability testing.
We’re a good fit for highly motivated people who like to build great things from the ground up. This is a great opportunity to contribute to an award-winning, well-funded startup with even grander ambitions. We pay well; we offer outstanding benefits; we have fun; and we push one another hard to achieve ever-loftier results in our march to reinvent how companies launch great apps.
Responsibilities:
- Help identify the short list of named partners that represent strategic opportunities for uTest
- Understand the uTest business so you can make good decisions and avoid the “barney partnerships” that plague many biz dev efforts
- Work closely with product and marketing execs to prioritize partnership-related investments and resources
- Perform extensive research into the named partners list so we can understand the best possible points of entry for these massive enterprises
- Evangelize uTest and in-the-wild testing to start meaningful conversations with decision makers and influencers within these firms
- Negotiate successful partnerships with tier one players, such as: HP, Microsoft, Apple, Salesforce, Amazon, Wipro and Accenture
- Implement (and influence internal resources to execute) the entire partnership lifecycle: research > evangelize > negotiate > project manage > nurture
- Serve as a member of the uTest leadership team, which means being a good steward of the business and brand; and debating complex topics passionately and professionally
Requirements:
- 5+ years of experience in tech-related biz dev / corp dev; experience closing successful partnerships with enterprise partners a major plus
- Must have a structured, repeatable approach to building partnerships, but be entrepreneurial enough to adapt and learn
- Must be able to scope and manage multiple projects with meticulous detail in a deadline-driven environment
- Be able to lead the legal review process with our outside counsel and build accurate financial models to inform decisions
- Familiarity with the apps economy (social, local, mobile), and where apps come from is a major plus
- Must have a balance of hard skills (technical fluency, financial mastery, legal familiarity) and soft skills (relationship building, evangelism)
- Show the tireless energy, tenacity and positivity that are hallmarks of successful business development executives
- Be results-driven and motivated by meeting and beating aggressive goals
- Willingness and ability to travel, as needed (mostly domestic)
Boston Area or San Mateo, CA or Los Angeles, CA or New York City
Job Description:
Are you passionate about new technology and applications as well as helping customers succeed? Do you want to be part of an exciting, game-changing start-up? We are looking for a QA Manager or QA Director who has a solid understanding of all types of testing including; functional, automation, load and security and how they are used during the overall SDLC. The ideal candidate is someone who has been involved in estimating and executing testing for various types of software applications. The candidate enjoys interacting with senior members of the IT organization and is enthusiastic and articulate discussing the strategy and implementation of testing .
Responsibilities:
- Work with sales during discovery and scoping calls
- Work closely with prospects to review testing requirements and help develop proposals to meet those needs utilizing our services
- Work on and help in the delivery of RFP and RFI responses and templates
- Provide research of coverage in our community for testers, environments and devices to determine our ability to deliver projects on time and on budget
- Provide support in pricing for customized deals
- Provide support for application demos of systems and products
- Work with our product team regarding enhancements to our SaaS platform specific to valued feature/functionality that we can add for our customers
- Assist in the training of sales and delivery team for the detailed and technical aspects associated with QA and our service offerings
Qualifications:
- Strong quality assurance experience
- Experience working directly with Director, VP and C-Level personnel
- Ability to quickly review new products and determine their testing needs
- Strong understanding of software development and testing processes
- Proven ability to think quickly and present ideas verbally
- Excellent written and verbal communication skills are required
- Experience with automation including Selenium a plus
- Experience with user experience and localization testing a plus
- Mature and confident with strong interpersonal skills and a true team player attitude
- Can-do attitude
- B.S. in Computer Science, MIS, or equivalent experience
Boston Area
Job Description:
Are you excited about the possibilities of building a global business? Want to work for one of the fastest-growing, hottest companies in America? If so, uTest may be the place for you! We are the HOTTEST Pre-IPO Software Services company in the marketplace today!
uTest is seeking to hire a Sales Manager. The Sales Manager will have a role in hiring and major responsibilities in training, on-boarding, coaching and driving the success of a team of 8 - 10 Senior Account Executives who are in a hybrid inside/outside role. The Sales Manager should be prepared to roll up their sleeves and help their reps exceed their numbers and achieve new heights.
We’re a good fit for hungry, creative, self-starters who like to build things, and who take work just a bit too seriously. This is a great chance to make your mark for an award-winning, VC-backed startup that’s enjoying great success. We pay well; we offer outstanding benefits; we have fun; and we push one another hard to achieve ever-greater results in our march to reinvent how companies test their software apps.
Responsibilities:
- Substantially exceed 100% of monthly, quarterly and annual new business quota
- Motivate, train, coach and develop a team of 8-10 senior account executives
- Articulate a vision that resonates with the customer and demonstrates value
- Lead by example in terms of ambition, drive and results
- Collaborate with peers to develop and lead multiple training sessions each month ranging from large group presentations to small group development sessions
- Travel as required with rep (minimal)
- Bring to the table and teach exceptionally strong discovery skills to your team and map the customer needs/goals back to the uTest solution
- Demonstrate passion and energy both externally with the customer and internally with your own team as well as cross-functional teams
- Effectively create and articulate ROI in the negotiation
Qualifications:
- Bachelor’s Degree along with a minimum of 7 years of sales leadership
- Proven record of blowing out sales quotas as a leader
- Brings a strong understanding of business practices, industry trends and competitors to each sales cycle
- Conveys a sense of urgency and drives issues to closure
- Adept at providing accurate and realistic forecasts
- Extremely high energy
- Ability and desire to work hard in a team environment
- Self-starter who can multi-task and adapt to changing situations
- Excellent written and verbal communication skills with an ability to influence others
- Mature and confident with strong interpersonal skills and a true team player
- Superior communications skills, well-rounded in all aspects of business development methodology with exceptional closing & relationship management skills
NY/DC/Philly
Job Description:
The Major Account Manager (MAM) is a primary contributor to uTest’s overall growth and profitability. The MAM is responsible for driving revenue growth by building and managing new/existing client relationships, long-term client relationships and developing strategic business relationships. The role requires a strong focus on new business development, up-selling and cross-selling to existing clients and securing contract renewals. This will be achieved through sound account planning, prospecting to identify high quality clients, qualifying and developing assigned accounts, understanding the client business environment, educating clients on uTest product offerings and identifying ways the company can assist clients in solving application development testing challenges.
Primary Responsibilities:
- Develop and execute sales plans and coordinate sales efforts to achieve new customer revenue and existing customer up-sell revenue targets
- Meet or exceed defined sales quota through strategic account planning, networking and use of company resources
- Actively participate in regional marketing events for lead generation (industry trade shows, professional associations, etc…)
- Account Management – Build client relationships: Maximize uTest’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction
- Manage and grow portfolio of existing uTest clients by up-selling new revenue and raising awareness of the company’s broader suite of testing services and solutions
- Involvement in kickoff meetings, major milestone meetings and opportunistic participation where senior client decision makers are present
- Sales Leadership – Strategic sales approach: Create value for clients and add to the company’s capabilities and reputation
- Maintain thorough understanding of uTest’s product offerings and tailor presentations to meet the needs of different types of organizations
- Assists clients in developing the business case and value proposition for proposed solutions when necessary
- Collaborate with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development
- Track and maintain all prospect and client activity in Salesforce.com
- People Development – Contribute to the growth, development and positive experience of sales team
Qualifications:
- BA/BS Degree or equivalent business experience
- 8-12 years of enterprise software sales experience. Preferred knowledge in Software Development Life Cycle (SDLC) products/services and/or Quality Assurance & Testing
- Proven track record of successful customer engagements across a spectrum of enterprise-class verticals which may include: Media, Entertainment, Publishing, Telecommunications, Business Services, Retail, Hospitality, Gaming and Social Media
- Demonstrated success selling to Fortune 1000 companies
- Strong foundation for strategic and tactical selling of a solution
- Excellent presentation and negotiation skills
- Motivated to advance growth in an entrepreneurial, rapidly growing company environment
California/Bay Area
Job Description:
The Major Account Manager (MAM) is a primary contributor to uTest’s overall growth and profitability. The MAM is responsible for driving revenue growth by building and managing new/existing client relationships, long-term client relationships and developing strategic business relationships. The role requires a strong focus on new business development, up-selling and cross-selling to existing clients and securing contract renewals. This will be achieved through sound account planning, prospecting to identify high quality clients, qualifying and developing assigned accounts, understanding the client business environment, educating clients on uTest product offerings and identifying ways the company can assist clients in solving application development testing challenges.
Primary Responsibilities:
- Develop and execute sales plans and coordinate sales efforts to achieve new customer revenue and existing customer up-sell revenue targets
- Meet or exceed defined sales quota through strategic account planning, networking and use of company resources
- Actively participate in regional marketing events for lead generation (industry trade shows, professional associations, etc…)
- Account Management – Build client relationships: Maximize uTest’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction
- Manage and grow portfolio of existing uTest clients by up-selling new revenue and raising awareness of the company’s broader suite of testing services and solutions
- Involvement in kickoff meetings, major milestone meetings and opportunistic participation where senior client decision makers are present
- Sales Leadership – Strategic sales approach: Create value for clients and add to the company’s capabilities and reputation
- Maintain thorough understanding of uTest’s product offerings and tailor presentations to meet the needs of different types of organizations
- Assists clients in developing the business case and value proposition for proposed solutions when necessary
- Collaborate with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development
- Track and maintain all prospect and client activity in Salesforce.com
- People Development – Contribute to the growth, development and positive experience of sales team
Qualifications:
- BA/BS Degree or equivalent business experience
- 8-12 years of enterprise software sales experience. Preferred knowledge in Software Development Life Cycle (SDLC) products/services and/or Quality Assurance & Testing
- Proven track record of successful customer engagements across a spectrum of enterprise-class verticals which may include: Media, Entertainment, Publishing, Telecommunications, Business Services, Retail, Hospitality, Gaming and Social Media
- Demonstrated success selling to Fortune 1000 companies
- Strong foundation for strategic and tactical selling of a solution
- Excellent presentation and negotiation skills
- Motivated to advance growth in an entrepreneurial, rapidly growing company environment
Dallas/Austin
Job Description:
The Major Account Manager (MAM) is a primary contributor to uTest’s overall growth and profitability. The MAM is responsible for driving revenue growth by building and managing new/existing client relationships, long-term client relationships and developing strategic business relationships. The role requires a strong focus on new business development, up-selling and cross-selling to existing clients and securing contract renewals. This will be achieved through sound account planning, prospecting to identify high quality clients, qualifying and developing assigned accounts, understanding the client business environment, educating clients on uTest product offerings and identifying ways the company can assist clients in solving application development testing challenges.
Primary Responsibilities:
- Develop and execute sales plans and coordinate sales efforts to achieve new customer revenue and existing customer up-sell revenue targets
- Meet or exceed defined sales quota through strategic account planning, networking and use of company resources
- Actively participate in regional marketing events for lead generation (industry trade shows, professional associations, etc…)
- Account Management – Build client relationships: Maximize uTest’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction
- Manage and grow portfolio of existing uTest clients by up-selling new revenue and raising awareness of the company’s broader suite of testing services and solutions
- Involvement in kickoff meetings, major milestone meetings and opportunistic participation where senior client decision makers are present
- Sales Leadership – Strategic sales approach: Create value for clients and add to the company’s capabilities and reputation
- Maintain thorough understanding of uTest’s product offerings and tailor presentations to meet the needs of different types of organizations
- Assists clients in developing the business case and value proposition for proposed solutions when necessary
- Collaborate with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development
- Track and maintain all prospect and client activity in Salesforce.com
- People Development – Contribute to the growth, development and positive experience of sales team
Qualifications:
- BA/BS Degree or equivalent business experience
- 8-12 years of enterprise software sales experience. Preferred knowledge in Software Development Life Cycle (SDLC) products/services and/or Quality Assurance & Testing
- Proven track record of successful customer engagements across a spectrum of enterprise-class verticals which may include: Media, Entertainment, Publishing, Telecommunications, Business Services, Retail, Hospitality, Gaming and Social Media
- Demonstrated success selling to Fortune 1000 companies
- Strong foundation for strategic and tactical selling of a solution
- Excellent presentation and negotiation skills
- Motivated to advance growth in an entrepreneurial, rapidly growing company environment
Chicago
Job Description:
The Major Account Manager (MAM) is a primary contributor to uTest’s overall growth and profitability. The MAM is responsible for driving revenue growth by building and managing new/existing client relationships, long-term client relationships and developing strategic business relationships. The role requires a strong focus on new business development, up-selling and cross-selling to existing clients and securing contract renewals. This will be achieved through sound account planning, prospecting to identify high quality clients, qualifying and developing assigned accounts, understanding the client business environment, educating clients on uTest product offerings and identifying ways the company can assist clients in solving application development testing challenges.
Primary Responsibilities:
- Develop and execute sales plans and coordinate sales efforts to achieve new customer revenue and existing customer up-sell revenue targets
- Meet or exceed defined sales quota through strategic account planning, networking and use of company resources
- Actively participate in regional marketing events for lead generation (industry trade shows, professional associations, etc…)
- Account Management – Build client relationships: Maximize uTest’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction
- Manage and grow portfolio of existing uTest clients by up-selling new revenue and raising awareness of the company’s broader suite of testing services and solutions
- Involvement in kickoff meetings, major milestone meetings and opportunistic participation where senior client decision makers are present
- Sales Leadership – Strategic sales approach: Create value for clients and add to the company’s capabilities and reputation
- Maintain thorough understanding of uTest’s product offerings and tailor presentations to meet the needs of different types of organizations
- Assists clients in developing the business case and value proposition for proposed solutions when necessary
- Collaborate with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development
- Track and maintain all prospect and client activity in Salesforce.com
- People Development – Contribute to the growth, development and positive experience of sales team
Qualifications:
- BA/BS Degree or equivalent business experience
- 8-12 years of enterprise software sales experience. Preferred knowledge in Software Development Life Cycle (SDLC) products/services and/or Quality Assurance & Testing
- Proven track record of successful customer engagements across a spectrum of enterprise-class verticals which may include: Media, Entertainment, Publishing, Telecommunications, Business Services, Retail, Hospitality, Gaming and Social Media
- Demonstrated success selling to Fortune 1000 companies
- Strong foundation for strategic and tactical selling of a solution
- Excellent presentation and negotiation skills
- Motivated to advance growth in an entrepreneurial, rapidly growing company environment
Boston Area
Job Description:
uTest is seeking to hire multiple Senior Account Executives for a "hybrid" inside/outside role. The Sr. AE will be a true hunter, capable of driving business from prospecting and qualification through close. This position offers unlimited upward mobility along with uncapped commissions. Above all else, this person should be able to roll up their sleeves, set the pace for their peers and win. You will be tasked with growing ASP, shortening sales cycles and diving deep and wide into companies at the cutting edge of technology. This position offers unlimited upward mobility as the Sales team at uTest was five people the beginning of 2012 and is now over 25 – it will be over 40 by the end of this year(2013).
We’re a good fit for hungry, creative, self-starters who like to build things and who take work just a bit too seriously. This is a great chance to make your mark for an award-winning, VC-backed startup that’s enjoying great success. We pay well; we offer outstanding benefits; we have fun; and we push one another hard to achieve ever-greater results in our march to reinvent how companies test their software apps. Not to mention a career with tons of potential to grow within the company. Let us help you build yours!
Responsibilities:
- Substantially exceed 100% of monthly, quarterly and annual new business quota
- Lead by example in terms of activity (dials and talk time), ambition, drive and results
- Identify, prospect, qualify, close and manage a pipeline of qualified prospects
- Report on weekly, monthly and quarterly metrics along with weekly presentation of funnel/pipeline
- Other duties as assigned
Qualifications:
- Bachelors Degree along with a minimum of 5 years experience in sales (preferably inside/outside)
- Prior leadership experience preferred but not necessary
- Desire to shake things up and immediately become a key component to our growth
- Extremely high energy
- Ability and desire to work hard in a team environment
- Self-starter who can multitask and adapt to changing situations
- Capable of connecting the dots with complex or stalling decision makers
- Experience in social, local or mobile media is good to have but not required
Boston Area
Job Description:
uTest is seeking an Account Executive/Inside Sales Rep. We're looking for someone who will be responsible for identifying, qualifying and closing sales opportunities. The successful Rep is a self-starter, has excellent telephone/communication skills, is well organized, able to multitask and is experienced in contacting and conversing with senior business executives.
This position is ideal for a talented inside salesperson who is comfortable interacting with clients on a cross industry basis. As an Inside Sales Rep, you will be closing deals in the $10-50K+ range and will often act as the first contact for uTest prospects with the objective of selling products/services in high-volume, rapid sales cycle transactions. The ideal candidate will possess a demonstrated ability to develop strong business relationships and sell products in a fast-paced environment. Must be highly competitive with the ability to collaborate in a team environment, and possess strong interpersonal and communicative skills. We require a four year degree with a minimum of 2 years of success in sales, primarily “inside” sales.
Requirements:
- Bachelor's Degree with a minimum two years of B2B sales experience/territory management via phone and web
- Experience building new business pipelines for software products/services across a wide variety of industries and software applications
- Experience with a sales force automation application (i.e. Saleforce.com)
- Demonstrated success in evaluating customer needs and consultative selling
- Demonstrated experience in meeting and exceeding quota
- A strong desire to sell to a variety of top companies
- Proven talent for making the business case of software and service solutions to C-Level executives
- Strong analytical skills that enable you to assess the potential of a client and develop a strategy for winning their business
- Key attributes of the ideal candidate: Self-starter, driven, motivated and competitive
- Manage all levels of the sales lifecycle including identification, qualification, discovery, prospecting, close and account management
Boston Area
Job Description:
Are you naturally inquisitive and curious? Do you love picking up the phone and learning? uTest is one of the hottest companies in North America, recently finishing at #16 on the Inc. 500 Fastest Growing Private Companies, and #8 on Forbes Magazine’s list of Most Promising Companies in 2013. The Major Account Manager (“MAM”) Business Development (“BDR”) works as a key member of the enterprise field sales team by sourcing, qualifying and developing prospects and working with sales reps to maximize revenue, and will be responsible for generating demand for new customer revenue opportunities, to achieve quarterly targets and build pipeline.
uTest provides in-the-wild testing services that span the entire software development lifecycle – including functional, security, load, localization and usability testing. The company’s community of more than 80,000 professional testers from 190 countries put web, mobile and desktop applications through their paces by testing on real devices under real-world conditions. Thousands of companies - from startups to industry-leading brands – rely on uTest as a critical component of their QA processes for fast, reliable and cost-effective testing results.
As the MAM BDR, you will act as the first contact for many uTest prospects with the objective of assisting our field sales team in selling products and services in high volume, sales cycle transactions. Successful MAM BDRs will possess a demonstrated ability to develop strong business relationships and sell products in a fast paced environment. Must be highly competitive with the ability to collaborate in a team environment, possess strong interpersonal and communicative skills.
The MAM BDR is responsible for partnering with the Field Sales organization in driving the early stages of the sales cycle and to help in New Customer Acquisition. The MAM BDR team also works closely with the marketing team to follow-up on marketing campaigns/events/conferences/seminars.
Responsibilities:
- Generate outbound qualified opportunities every quarter within target industry accounts. Each opportunity should contain: Diagnosis of the prospect’s business pains, uTest’s solution identification, and understanding of prospects’ infrastructure, timelines and budgets
- Act as the single point of contact for all inbound calls/requests for the assigned region, qualify these opportunities and pass to the relevant MAM
- Support the internal industry or solution specific marketing campaigns and events in the region
- With the MAM team identify accounts and do extensive territory planning for the assigned regions. Also conduct prospect research within focused industry verticals.
- Ability to develop a ‘Why uTest, Why Now’ proposition for each prospect interaction as well as a close cooperation with the sales team to identify and follow up on new leads/opportunities
- Ongoing and precise record keeping and forecasting within the sales database (SalesForce.com CRM) as well as the ability to make use of prospecting support tools such as Linkedln, Data.com, Hoovers, etc
- Conduct targeted and non-targeted account prospecting and qualification via the phone
- Achieve monthly, quarterly and yearly pipeline and forecast goals and defined objectives that our field sales team can convert into qualified opportunities
- Key attributes of the ideal candidate: Self-starter, driven, motivated and competitive
- Develop, present and implement plans to your manager for acquiring new business and traction in your assigned area - including activity breakdowns, performance milestones and resource requirements
Qualifications:
- Has successfully executed prospecting/new Account Development campaigns in the local regions
- Has experience in the Enterprise, SaaS, Cloud or High Tech Industries
- Eloquent and self-confident communicator comfortable speaking with C-level contacts
- Can express ideas in persuasive emails and other written communications as wells as verbally
- Creativity to think outside the box and leadership to execute effectively
- Minimum 4 years of sales, telesales or marketing experience running outbound enterprise B2B demand generation and lead generation activities in Enterprise/SaaS/Cloud
- Minimum 2+ years of experience using marketing automation/lead nurturing systems such as Hubspot, Eloqua, Marketo, etc.
- Conveys a sense of urgency and drives issues to closure
- Mature and confident with strong interpersonal skills and a true team player
- Self-motivated, driven and dynamic personality
- Attention to details, forecasting lead goals
- Bachelor’s degree preferred
Project Management
Seattle
Job Description:
Reporting to and working with the Director, Professional Services, this individual will own and lead specific customer engagements implementing our flagship SaaS testing solution. This position is an integral part of uTest’s long term relationship with its customers and the efforts put forth by this individual will directly impact the value realized by the customer and the ultimate success of the relationship.
In order to succeed in this team, this individual must have the passion and energy to work in a startup, entrepreneurial and fast-paced environment. They must have the maturity, confidence and experience to manage and partner with customers as well as the willingness, energy and technical ability to roll up their sleeves and work directly with the solution.
Responsibilities:
- Own and lead multiple, simultaneous customer engagements implementing the uTest SaaS and Community-based testing solution
- Develop strong customer relationships that enable uTest to become a trusted adviser for our customers’ IT/QA managers and executives
- Provide both engagement and testing leadership to the customer
- Provide business and testing acumen for customers and strive to understand the comprehensive testing needs of your customers in order to best configure the solution and exceed customer expectations
- Gather testing requirements from client and translate into actionable testing projects
- Ensure completion of deliverables, managing schedules, customer expectations, meeting milestones and ensuring customer and project success
- Work with the Product Management and Development organization to channel client feedback and solutions into future releases of the uTest product suite
- Work with the Professional Services team to channel commonalities across customers into uTest best practices across our products and our community
- Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion
- Work with sales teams to identify areas of solution expansion
Essential Skills:
- Demonstrated ability to manage individual and engagement-wide scope of work
- Demonstrated client relationship and interpersonal skills
- Excellent organizational, analytical and problem-solving skills
- Client-focused attitude - a customer advocate
- Team player with solid communication and presentation skill
- Competent with application software implementation, testing practices and QA
- Ability to lead client training, testing scope and knowledge transfer sessions both remotely and on-site
- A proven track record of meeting with senior management and executives as the subject matter expert
- High level knowledge of enterprise IT organizational, business and technical environments
- B.S. in Computer Science, MIS or equivalent experience
Experience & Education:
- Over 7 years of system implementation or consulting experience with at least three years as a senior consultant or project manager
- A strong knowledge of the QA/Testing domain
- Mobile application experience desired
Boston Area
Job Description:
Are you passionate about new technology and applications as well as helping customers succeed? Do you want to be part of an exciting, game-changing start-up? We are looking for a QA Lead or QA Manager who has a solid understanding of all types of testing including: functional, automation, load and security and how they are used during the overall SDLC. The ideal candidate is someone who has been involved in estimating and executing testing for various types of software applications. The candidate enjoys interacting with senior members of the IT organization and is enthusiastic and articulate discussing the strategy and implementation of testing.
Responsibilities:
- Work with sales during discovery and scoping calls
- Work closely with prospects to review testing requirements and help develop proposals to meet those needs utilizing our services
- Work on and help in the delivery of RFP and RFI responses and templates
- Provide research of coverage in our community for testers, environments and devices to determine our ability to deliver projects on time and on budget
- Provide support in pricing for customized deals
- Provide support for application demos of systems and products
- Work with our product team regarding enhancements to our SaaS platform specific to valued feature/functionality that we can add for our customers
- Assist in the training of sales and delivery team for the detailed and technical aspects associated with QA and our service offerings
Qualifications:
- Strong quality assurance experience
- Experience working directly with Director, VP and C-Level personnel
- Ability to quickly review new products and determine their testing needs
- Strong understanding of software development and testing processes
- Proven ability to think quickly and present ideas verbally
- Excellent written and verbal communication skills are required
- Experience with automation including Selenium a plus
- Experience with user experience and localization testing a plus
- Can-do attitude
- B.S. in Computer Science, MIS or equivalent experience
California/Bay Area
Job Description:
Are you passionate about new technology and applications as well as helping customers succeed? Do you want to be part of an exciting, game-changing start-up? We are looking for a QA Lead or QA Manager who has a solid understanding of all types of testing including: functional, automation, load and security and how they are used during the overall SDLC. The ideal candidate is someone who has been involved in estimating and executing testing for various types of software applications. The candidate enjoys interacting with senior members of the IT organization and is enthusiastic and articulate discussing the strategy and implementation of testing.
Responsibilities:
- Work with sales during discovery and scoping calls
- Work closely with prospects to review testing requirements and help develop proposals to meet those needs utilizing our services
- Work on and help in the delivery of RFP and RFI responses and templates
- Provide research of coverage in our community for testers, environments and devices to determine our ability to deliver projects on time and on budget
- Provide support in pricing for customized deals
- Provide support for application demos of systems and products
- Work with our product team regarding enhancements to our SaaS platform specific to valued feature/functionality that we can add for our customers
- Assist in the training of sales and delivery team for the detailed and technical aspects associated with QA and our service offerings
Qualifications:
- Strong quality assurance experience
- Experience working directly with Director, VP and C-Level personnel
- Ability to quickly review new products and determine their testing needs
- Strong understanding of software development and testing processes
- Proven ability to think quickly and present ideas verbally
- Excellent written and verbal communication skills are required
- Experience with automation including Selenium a plus
- Experience with user experience and localization testing a plus
- Can-do attitude
- B.S. in Computer Science, MIS or equivalent experience
Boston Area
Job Description:
Do you have a zest for working with cutting edge products and helping customers succeed? Ready to be part of game-changing start-up and work with the who’s who of Silicon Valley? Do you have 4 to 8 years of technical experience and a passion for working directly with customers? We are searching for a talented Project Manager/Support Engineer who will enjoy working hands-on in a fast-paced, start-up environment. Join uTest and have the room to apply your expertise to solve technical challenges and to grow professionally. This position is ideally suited for someone with software technical support/QA/Development experience and has the ability to manage client expectations while juggling parallel projects. As the single point of contact - and key stakeholder during the delivery period - the Project Manager will be responsible for learning new products, developing/managing test plans, managing project budgets, triaging bugs and quickly resolving issues.
Required Skills:
- 4-8 years of experience with software development as a Developer, QA, Consultant or Technical Support engineer
- Client relationship and project management skills
- Hard worker, quick learner, works well in a team environment
- Experience with mobile apps, gaming and social networking is a big plus
- Excellent written and verbal communication skills are required
- Ability to quickly review new products and determine their technical aspects and testing needs
- Strong understanding of software development and testing processes
- Effective problem solving, risk management and escalation skills
- Ability to manage parallel projects in a fast-paced environment
- Can-do attitude
- B.S. in Computer Science, MIS, Management or equivalent experience
Bay Area
Job Description:
Do you have a zest for working with cutting edge products and helping customers succeed? Ready to be part of game-changing start-up and work with the who’s who of Silicon Valley? Do you have 4 to 8 years of technical experience and a passion for working directly with customers? We are searching for a talented Project Manager/Support Engineer who will enjoy working hands-on in a fast-paced, start-up environment. Join uTest and have the room to apply your expertise to solve technical challenges and to grow professionally. This position is ideally suited for someone with software technical support/QA/Development experience and has the ability to manage client expectations while juggling parallel projects. As the single point of contact - and key stakeholder during the delivery period - the Project Manager will be responsible for learning new products, developing/managing test plans, managing project budgets, triaging bugs and quickly resolving issues.
Required Skills:
- 4-8 years of experience with software development as a Developer, QA, Consultant or Technical Support engineer
- Client relationship and project management skills
- Hard worker, quick learner, works well in a team environment
- Experience with mobile apps, gaming and social networking is a big plus
- Excellent written and verbal communication skills are required
- Ability to quickly review new products and determine their technical aspects and testing needs
- Strong understanding of software development and testing processes
- Effective problem solving, risk management and escalation skills
- Ability to manage parallel projects in a fast-paced environment
- Can-do attitude
- B.S. in Computer Science, MIS, Management or equivalent experience
Product and Engineering
Cambridge, MA
Job Description:
uTest is looking for a senior software engineer with a strong background in Javascript-based UI development. This position is ideal for an experienced, driven software engineer who has a track record as a top-flight developer, and wants to get in on the ground floor of a VC-backed web start-up with a real product, real customers, and big growth opportunities. We pay well; we have outstanding benefits; we have a lot of fun; and we push one another hard.
Responsibilities:- Design and build our next generation platform software in HTML5 and Javascript
- Work with customers and internal stakeholders to invent and create additional tools for producing high quality software
- Experience building large scale web applications using Javascript/jQuery
- Bachelors degree in Computer Science or related field
- Strong communication skills (verbal and written)
- Experience building social or mobile software is a plus
- Experience with building large scale server side is a plus (Java, Python, Ruby, nodejs)
Cambridge, MA
Job Description:
uTest is looking for a senior software engineer with a strong background in designing and developing Software-as-a-Service platforms using Service-Oriented Architecture.
Responsibilities
- Design and build new customer-facing functionality for our SaaS platform
- Work with SysOps/DevOps to grow our platform and infrastructure to meet the expanding requirements of our growing business
Qualifications
- Experience building large scale web applications using J2EE technologies (Spring, Hibernate, MySQL)
- Deep understanding of operational requirements for SaaS platform
- Experience building a scalable web service based platform
- Strong Java experience
- Strong communication skills (verbal and written)
- Successful practitioner of agile software development
- Experience building social or mobile software is a plus
- Experience scaling AWS-based deployments is a plus
Boston Area
Job Description:
Are you interested in defining how mobile changes development and testing lifecycle management? Are you passionate about the process of delivering delightful mobile experiences? uTest Product Team focuses on this every day and we are looking for talented Product Managers with a deep understanding with the leading mobile platforms (iOS, Android). You will work closely with engineering, design and customer support to deliver products that are innovative, game changing and with great experience.
Responsibilities:
- Contribute to the company-wide strategic direction for mobile and translate that into concrete mobile product objectives
- Lead the establishment of a product vision and build buy-in across the organization
- Drive the full mobile product development cycle in collaboration with Design, Engineering and Customer Support teams
- Be a driving force in assembling the resources necessary to ship innovative mobile products
- Bring a detailed eye for mobile-specific user experience and design to ensure features drive high adoption and customer delight
- Define methods for quantifying success (or failure) and ensure that we have a clear ability to understand and articulate its objectives
Qualifications:
- BA/BS in Computer Science or a related technical field (MS is a plus)
- Minimum of two years product management or development experience with mobile products and technologies
- Drive the full mobile product development cycle in collaboration with Design, Engineering and Customer Support teams
- Ability to plan and drive execution of go to market strategies and grow a product from concept to success
- Understanding of how large-scale mobile applications work
- Experience and interest in designing simple and functional user interfaces
- Strong interpersonal skills and ability to work well in a team environment
- Exceptional communication and presentation skills
Finance
Boston Area
Job Description:
To continue building our lead in the app testing market, we are seeking a Billing Manager. Reporting to the Assistant Controller, the Billing Manager will have the following responsibilities:
- Assure timely and accurate order entry & approval for all deals
- Assure timely collection of monies due the Company
- Assure timely and accurate invoicing of all deals
- Assure all customer credits are valid and reconciled on a monthly basis
- Collaborate with other departments as required to resolve issues related to customer orders, invoices, balances and collections
- Perform weekly reporting of aging totals, cash receipts and invoice adjustments to Assistant Controller
- Help assist in month end close processes, such as; credit card reconciliations, Paypal and Payoneer reconciliations
- Help establish value-added reporting in NetSuite and assist in the integration between multiple systems
- Assist with projects and activities as assigned
Billing Manager must have the ability to work independently in a fast paced environment and handle multiple work assignments simultaneously; attention to detail is a must.
Requirements- Associates or Bachelor’s degree in Accounting is preferred
- 5+ years of experience with Order Entry & Accounts Receivable
- Knowledge of Microsoft Office Suite
- Excellent skills in Excel
- Knowledge of NetSuite
- Experience in a software company environment and SaaS/subscription billings, in particular, a plus
- Good verbal and written communication
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