Specialty E-Tailers: The Results

The results of our latest Bug Battle - the Battle of the Specialty E-Tailers - are now official. In all, more than 600 uTesters, from 28 countries around the world, reported a total of 888 technical, functional and GUI bugs in the web and mobile apps of eBay, Overstock.com and Zappos.

eBay emerged as the leader with the fewest bugs, the top rankings and best overall feedback, followed by Overstock.com and Zappos, respectively.

Other top-line findings included:

eBay placed first in every survey category and recorded the fewest bugs overall (220 bugs)
Trailing eBay in the number of bugs was Overstock.com (314 bugs), closely followed by Zappos (354 bugs)
Fraud protection, product search accuracy and overall usability were the most important factors when choosing an e-tailer
Zappos came in second in the category of product search accuracy and ease-of-use, while Overstock.com came in second for fraud protection and low prices
65 percent of respondents trust eBay most for their holiday shopping

For a complete run-down on the results, be sure to download our detailed Bug Battle Report.

Here are the Bug Battle winners from the uTest community, separated by category:

The Winners:

Award	Name	Country	Prize
Overall Top Tester - Co-winner Top Tester - Co-winner	Anna Danchenko Nicola Sedgwick		$150 $150
Best Bug 1st 2nd 3rd 4th 5th	Aline Gazeau Anna Danchenko Gagan Talwar Prasad Patoju Elena Houser		$300 $250 $200 $150 $100
Best Mobile Bug 1st 2nd 3rd 4th 5th	Thiago da Silva Ryan Arnaudin Zarina Mohammad Vijayakumar Sundaram Sambit Kumar Mahanta		$300 $250 $200 $150 $100
Best Feedback 1st 2nd 3rd 4th 5th	Amit Kulkarni Nicola Sedgwick Anna Danchenko Selim Mia Parimala Shankaraiah		$300 $250 $200 $150 $100
Honorable Mention Honorable Mention Honorable Mention Honorable Mention Honorable Mention Honorable Mention Honorable Mention Honorable Mention Honorable Mention	Andreas Sofogiannis ArulBaby Xavier Cagri Temizyurek David Blankinship Katey Berg Michael Hecht Michelle Zhang Nir Savitzki Yogendra Joshi		$50 $50 $50 $50 $50 $50 $50 $50 $50